At The Mascot Maker we maintain high quality workmanship. We consider important factors when producing performer friendly mascots. We not only use the best quality materials and offer you very affordable prices, but we give special care to our mascots to give them ease of mobility, vision, durability, and ventilation - never forget that an operator's comfort is imperative. Also, at The Mascot Maker, Quality Service is our goal. So, when comparing mascot costumes, be sure to watch for artwork translation, quality workmanship, performer friendly designs, perfect Service and Excellent Prices!!. 

100% GUARANTEE
We offer digital photos to ensure that you are satisfied with the final product. If for any reason the item you ordered is not as described, we will make the appropriate changes until you are 100% satisfied. Once you confirm the acceptance of the final product we will proceed to ship your mascot thru EMS service. EMS service usually takes from 6 to 12 business days for delivery depending on your location. Tracking number will be provided. If you are not satisfied with the quality of our mascot costumes please return it within 3 days. After receiving the item in its original package and with no signs of wear, we will send you a full refund less the shipping costs. Products used or damaged in any way will not be accepted. The cost of the return postage will be the costumers' liability. Please obtain proof and insurance for your returned item since we are not responsible for items lost in transit. Any items returned after the return period will not be eligible for a refund or exchange and will be sent back. If a refund is made, it will be done by the same method you used to pay the original transaction.